Privacy Policy

Introduction

Easy to Review ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our review management platform and related services.

Information We Collect

Business Account Information

When you create an account, we collect business information including company name, contact details, billing information, and authorized user details.

Customer Contact Information

To send review requests on your behalf, we collect customer email addresses and phone numbers that you provide through integrations with your business systems.

Usage Data

We automatically collect information about how you interact with our platform, including IP addresses, browser types, page views, and feature usage patterns.

How We Use Your Information

• To provide and maintain our review management services
• To send automated review requests to your customers
• To process payments and manage subscriptions
• To improve and optimize our platform features
• To provide customer support and respond to inquiries
• To send service-related communications and updates
• To detect, prevent, and address technical issues or fraud

Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (email delivery, SMS services, payment processing)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share specific information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you close your account, we will delete or anonymize your data within 90 days, except where retention is required by law or for legitimate business purposes.

Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access and obtain a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@easytoreview.com

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes indicates acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: